The company bestgarden.eu s.r.o.,
Slivková 951/15B, 951 01 Nitrianske Hrnčiarovce, Slovakia
Company ID: 51331829
Tax ID: 2120711043
VAT ID: SK2120711043
(hereinafter referred to as the “Controller”) processes personal data in accordance with applicable legal regulations, in particular Regulation (EU) 2016/679 (GDPR).
This document explains what personal data we process, for what purpose, on what legal basis, and what your rights are.
1. What Personal Data We Process
When placing an order
- first and last name
- billing and delivery address
- email address
- phone number (required for delivery purposes)
- information about the ordered goods
Registration is not mandatory, and purchases can be made without creating a customer account.
When creating a customer account
- first and last name
- email address
- login credentials
When using the contact form
- first and last name
- email address
- message content
When using the website
- technical data and anonymized website traffic data (e.g. via Google Analytics 4)
2. Purpose and Legal Basis for Processing
Conclusion and performance of the purchase contract
Processing is necessary to handle your order, deliver goods, and issue accounting documents.
Customer account management
Personal data is processed for the duration of the customer account registration or until the account is deleted.
Compliance with legal obligations
In particular, accounting and archiving obligations under applicable laws (10 years).
Legitimate interest
For the purpose of protecting our legal claims and ensuring the security of the website.
Consent
If you provide consent (for example, for cookies), processing is based on your consent, which may be withdrawn at any time.
3. Recipients of Personal Data
- Geis SK s.r.o., Trňanská 6, 960 01 Zvolen, Slovakia, Company ID: 31324428 (delivery of goods)
- payment service provider (Stripe Payments Europe Ltd.)
- IT and web hosting service providers
- external accounting service provider
- analytics service providers (e.g. Google Analytics 4)
We do not provide personal data to third parties for their own marketing purposes.
4. Transfer of Personal Data Outside the EU
In certain cases, personal data may be transferred outside the European Union, especially when using international service providers. Such transfers are carried out in accordance with applicable legal regulations.
5. Data Retention Period
- Accounting documents are retained for 10 years in accordance with legal requirements.
- Customer account data is retained for the duration of the active account.
- Data submitted via the contact form is retained only for the time necessary to handle your request.
- Data processed based on consent is retained until the consent is withdrawn.
6. Your Rights
- to request access to your personal data
- to request correction of inaccurate data
- to request erasure of personal data
- to request restriction of processing
- to object to processing
- to request data portability
- to lodge a complaint with a supervisory authority
The supervisory authority in Slovakia is the Office for Personal Data Protection of the Slovak Republic.
7. Contact
If you have any questions regarding the processing of personal data, you can contact us at:
support@bestgarden.eu